Rhys Garner is the manager of the Breville Factory Outlet on Wattle St. They recently joined PUCC so we had a chat to Rhys about his business.
What types of goods do you sell? Are they current models? What renders them “seconds”?
We sell both Breville and Kambrook Factory Second products, most of which are current models. These items are classified as seconds for many reasons: overstock, damaged packaging, or minor cosmetic damage to the items themselves,etc; in some instances, they could also be ex-demonstration or superseded models. All products carry a 12-month repair warranty.
How good are the bargains?
Generally, the discount on Seconds products ranges anywhere from 30 to 60% below RRP.
How long have you been in Ultimo? What do you like about your location on Wattle Street?
We have been at our current location for over 15 years; we like the fact that it is well situated to cater to local residents, as well as being close enough to main arterial roads that customers travelling from further afield can find us relatively easily.
Does your business come mostly from the local area or do you get people from all over?
Our customer base is split fairly evenly between local residents and residents of the greater Sydney metro area; we also get a small number of customers from regional areas.
What are some positive things about Pyrmont Ultimo?
We have watched this area become more and more vibrant over time, with the many new residents bringing new business and social scenes with them. Also, we have found our local customers to be extremely loyal; that is something we appreciate, and something we do not take for granted.
The Breville Outlet is at 46 Wattle Street, Ultimo and sells Kambrook and Philips factory seconds as well.